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In this bCasino review, we’ll provide our thoughts and opinions on bCasino.com, giving players an idea of what they can expect when they signup and play.
The Basics
bCasino was launched in 2019 by Green Feather Online. Located and regulated in Europe, this online casino was created to focus on key European, Canadian and Australian gambling markets, and is only restricted in a handful of countries, including the United Kingdom and its territories.
bCasino.com is a mobile friendly casino that focuses on instant-play games. It operates in Euros and players can switch between English and German languages. bCasino is regulated by the Malta Gaming Authority, one of Europe’s biggest and most respected regulators, and it offers a wealth of games, promotions and more, as discussed below.
bCasino Promotions and Bonuses
All new members to bCasino.com can secure a Welcome Bonus of up to €1,200. This is paid out across the first three deposits with matched rates of 100%, 50%, and 125%, and it also provides 50 free spins for both the first and the third deposits (100 FS in total).
One of the things that set bCasino apart from other online casinos is that their bonuses are not only reserved for new members. The aforementioned Welcome Bonus is, but they also run regular reload bonuses, free spin bonuses, and cash back bonuses throughout the week to give players every reason to stick around.
One of the highlights of these is the Daily Reload Bonus, which rewards depositors with a 50% matched bonus of up to €100. This means that deposits of €200 will be transformed into €300 worth of playable credits, and this applies even if you have already picked up and played through your Welcome Bonus.
bCasino Games and Software
There are two features on bCasino that stand out for us, features that optimize your chosen method of play and features that we just haven’t seen on other online casinos, at least not in combination.
The first of these is the inclusion of BetSoft games. As any experienced slot fan will know, BetSoft have some of the best 3D slot technology in the industry and produce pristine games with unique features that are unlike anything else out there right now. The second feature is the option to sort their games by developer, which means we can focus purely on those BetSoft titles without needing to browse through their entire list.
This is a great feature for BetSoft fans, but it’s also great if you have a preference for any of the other developers on this casino and want to focus on their games.
Some of the other developers available on bCasino include:
- Booming Games
- NextGen Gaming
- Lightning Box
- Playson
- Elk Studios
- Netent
- Wazdan
These all combine to form hundreds of video slots, dozens of table games, numerous video poker titles and several virtual scratch cards.
All of the games are HTML5 friendly, which means they can be played through a mobile or desktop browser, and the streamlined layout and easy-to-use filters mean it’s easy to find the games you’re looking for.
bCasino Payment Methods and Security
There is a high level of security on the bCasino.com website, which is just what you’d expect from a reputable online casino brand in this day and age. They use advanced SSL certificates and verification methods to prevent fraud and malicious attacks and they are also committed to stamping out underage gambling and problem gambling, which they do via their bResponsible program.
This program gives players all the help and guidance they need to spot and stop a gambling addiction and it also comes with deposit limits, time-outs and self-exclusion for when the issue has become too much.
As far as payment methods are concerned, players can use a plethora of these to get money into and out of their bCasino.com account, including:
- Neteller
- Skrill
- Trustly
- Visa
- Mastercard
- Bank transfer
There is a pending time of between 2 and 5 days, depending on the nature of the withdrawal and how long the player has been a member, and there is a withdrawal limit of €5,000 per month.
bCasino Customer Support
We have had nothing but good experiences with the bCasino customer support staff. They respond quickly, deal with the issue promptly, and occasionally they even follow-up to inquire how things went. You’ll be hard-pressed to find better customer support from any online casino.
This is an area that’s often overlooked, and as a result, it’s one that many respected casinos have allowed to slip, resulting in a diminished brand reputation and a glut of former players who now have nothing but bad things to say about a brand they once loved. bCasino, however, clearly understand the importance of efficient and friendly customer support and it makes for a refreshing change.
You can contact bCasino via Live Chat or email, with the former being our preferred and recommended option. Live Chat is easily the quickest way to talk with an experienced team member and to get your issues resolved. To use this feature, just click the little green “Help?” box on the side of the screen, input your details, and then wait to be connected to a customer support rep.
Verdict: 9.3/10
Pros:
- Huge Bonuses
- Great Customer Support
- Lots of Unique Games
- Fully Licensed, Regulated and Audited
- Mobile Friendly
- Several Payment Methods
Cons:
- Slow Withdrawals
- No Live Casino
- Withdrawal Limit
With big bonuses for new members and loyal members, lots of unique games, and some attentive customer support, bCasino is an online casino that gets a lot of things right and very few things wrong.
There are some niggling issues, including the extended pending time on withdrawals, the lack of a Live Casino and the withdrawal limit, but there are many more pros than there are cons and that’s why bCasino gets our vote.
